beautycounter FAQ


Don’t forget – healthy skin isn’t just what you put on the outside – or in.
It’s a combination of healthy living, for your inside & out!

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and to never miss out on education, giveaways, and deals.

If making a purchase, make sure you add Beautycounter’s loyalty program, Band of Beauty for 10% back, free shipping, and a gift with purchase! ♥


Here are some of our most popular posts on personal care products:

Here are some of our podcasts on non-toxic living:

the paleo view episode 322 toxic chemicals are often put in store brand menstrual products

Q: Why Beautycounter?

Have you looked up the products you’re using on Environmental Working Group’s Skin Deep database? Their free app is amazing, you can use your camera to scan bar codes and check the safety of products! I bet you’ll be surprised to learn what’s in items you use and how they harm your health! From endocrine hormone disrputers, to heavy metals, and scientific links to cancer you’ll find it all in the products most people use day in and day out.

Sources for above (1) and (2)

The US does a TERRIBLE job of monitoring the toxicity in our hygiene products. Even though our skin is our largest organ an 70% of the chemicals we put on it are absorbed into our blood stream within 26 seconds. The EU has banned 1400 chemicals from hygiene products. The US? 30.

Think about that for a second. Think about your loved ones health.

Years ago I switched over most of my hygiene routine in a series I called Skintervention. At the time, the only products I was aware of were the department store brands that I’d come to love – full of toxins – or very natural brands that meant I was rubbing (stinky) fermented cod liver oil on my face. But, considering the lengths I went to live a healthy lifestyle for the sake of my health (including autoimmune diseases which are linked to environmental triggers) I was willing to make the sacrifice of lovely scents and textures to save my health.

Though I saw improvement in my skin when I switched, I still had bouts of adult acne when I’d eat inflammatory foods or menstruate (from hormones). Truthfully, I also was still using a few brands of toxic beauty products because I just couldn’t find anything to replicate them that was more natural.

When I heard about Beautycounter I couldn’t believe that something could genuinely feel like something I could buy at Sephora but be made with non-toxic, real ingredients that wouldn’t cause my body harm.

Like, literally. I didn’t believe it. I refused to try it for months.

But, when I realized my skin was starting to show wrinkles I started looking for a more natural alternative than the mainstream anti-aging products. I reached out to my safer skincare mentor, Liz, and asked her what products she would recommend. She immediately told me I needed to give Beautycounter a try.

So I researched it. I ended up finding a routine that worked for me (see below). But what I loved the most: they were 3rd party tested for safety and to show results!

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It was pricey, but offered the same quality as department store without the toxic ingredients. “It’s my face, if there’s a place to splurge in the budget – this is it.” So I gave the Countertime/Rejuvenating products a try. The Serum and Pads both naturally exfoliate with fruit acid, which is less abrasive on the skin, but the Vitamin C allows for evening skin tone, brightening, and penetrating the skin to ensure deep hydration. I find them to be highly effective!

Not only can I now give my own testimonial about reduction in wrinkles as well as improvement in inflammation of my face – including significant reduction in adult acne. After learning more about the brand and how much toxins affect health – I’m dedicating part of our (new) blog’s mission to ensuring people are Healthy on the Inside & OUT!


My adult acne has improved dramatically compared to prior Skintervention results,
I rarely see zits now – but I use the Toner Pads, Acne SOS Spot Treatment, and Charcoal Mask as a spot treatment when it do.


Q: What are your favorite BC products?

You can join my Healthy Inside & Out Facebook Group or my Private Instagram Group where I share more information about safer skincare as well as post selfies and detail the specific products I used that day. In general, here’s a list of my absolute-can’t-live-withouts.

My Make-Up

[note: the Flawless in 5 set is the best deal on make-up at Beautycounter, you get 6 items for 20% off]

My Skincare Routine




Stacy’s routine is based off of the anti-aging products ideal for acne prone skin,
if you have dry skin try the routine below

Body & Hair

The Boys

Kids Sun Stick on RealEverything

Q: Do you use other products, that aren’t Beautycounter?

Yes. The exceptions to BC are as follows:

Lash Primer + Beautycounter’s better Mascara has made a HUGE difference in my lash health!

Q: I want to make the switch to safer skincare but am on a budget, what do you recommend getting first?

Look-up your most toxic products on EWG’s Skin Deep Database. Then prioritize swapping out as things either run out, or based on what’s the worst rated and most toxic product you use.

These products have won awards for their high performance, they’re all a good bet for you to like when swapping:

  • Lip Sheer
  • Dew Skin
  • Mascara
  • No. 1 Brightening Facial Oil
  • Countersun Lotion
  • Countermatch Body Lotion
  • Melting Body Balm
  • Countertime
  • Lotus Glow Cleansing Balm
  • Brilliant Brow Gel
  • Countercontrol Acne SOS Spot Treatment
  • Instant Eye Makeup Remover
  • Countermatch Adaptive Moisturizer
  • Countersun Sun Mist

Want something more specific recommended? I’ll be happy to help you customize to you and your family’s needs, e-mail me!


  • Band of Beauty Membership – $29 gets you a free gift with purchase PLUS 10% of each order in future product credit and free shipping
  • Whatever is being offered as a special promotion! Make sure to join my e-mail list and the Facebook Group to never miss an offer!

note: the BoB Gift changes monthly

Q: But I LOOOOOVE the products I currently use. What would you suggest I replace [X] favorite product with?

I’ve got an entire post dedicated to Safer Skincare & Cleaner Cosmetics swaps!

Need to color match or have a questions? E-mail me and I’ll send you a sample of something you want to try!

Q: How do you remove the mascara?!

“I love the way it stays on and lengthens my lashes but for the life of me it’s so hard to take off. Any suggestions?”

A: Use oil! I use either the Countertime Cleansing Oil or the Soothing Baby Oil and a dry washcloth. Just give yourself a batman mask (I use two pumps to remove the make-up on my face) and it wipes right off! I posted a video of me doing it in this Facebook Live if you want to see, join the group and then it’s the last 2 minutes. Or, Beautycounter’s Instant Make-up Remover and Cleansing Make Up Wipes (oil-free micellar technology) is super gentle and both dermatologist and ophthalmologist tested and approved!

In addition to Flawles in Five I’m wearing First Date Intense Lip Intense
eye shadow as eyeliner; this tutorial video shows how to do a wet liner

Q: I’m terrible with make-up but want to learn. Where do I start?

Check out my YouTube channel – TONS of tutorials as well as educational information on how to be Healthy Inside & Out! I do LOTS of live videos in my Health Inside & Out Facebook Community, too!

Q: What are the differences between Beautycounter’s skincare lines?

How do I choose what’s right for me?! Beautycounter has FIVE skincare line options:


This award-winning anti-aging skincare line use a safer alternative to Retinol, plant-derived Retinatural Complex. With third party testing for safety and performance, Bakuchiol has been scientifically proven to visibly reduce the signs of aging. The Results speak for themselves, as a skincare routine:

  • 91% of participants said skin felt renewed and looked revitalized
  • 97% said skin texture felt smoother
  • 88% said skin looked more youthful
  • 88% said Countertime reduced the appearance of fine lines and wrinkles

Individually, the Countertime items included are:

  • Countertime Lipid Defence Cleansing Oil (wash): this Asian-inspired oil removes makeup and other impurities without stripping essential lipids from skin.
  • Mineral Boost Hydrating Essence (toner): lightweight but deeply nourishing, this milky skin food delivers vital nutrients to the moisture barrier, instantly boosting hydration and radiance (most noticeable for me with pore reduction and skin tone evening).
  • Tripeptide Radiance Serum (treatment): visibly increases skin firmness and elasticity while reducing the appearance of fine lines and wrinkles.
  • Antioxidant Soft Cream (day cream): velvety yet lightweight revitalizing cream improves skin barrier function.
  • Tetrapeptide Supreme Cream (night cream): for very dry skin, this rich cream will supercharge your beauty sleep to support elasticity and visibly firm and smoothing skin’s texture.
  • Ultra Renewal Eye Cream: revitalizes eye area and reduces appearance of under-eye shadows and crow’s feet for a smooth, firmed look (I love this on my 11 lines between the brows).


If you’re looking for the best all-around skincare line, this is it; hydration and vitamins offer anti-aging properties as well as adapt to individual skin needs, making it great for those people who skin changes in environments or who have combination or sensitive skin. Key ingredients: Shea Butter (Vitamin E), oils from plums and olives to moisturize, and Salicylic acid to even skin tone


The nourishing “essentials” is the easiest and most simple skincare line, best for people with normal skin types; it’s the most affordable and vegan/gluten-free. I don’t have many clients who love this line, I suggest one of the others instead as coconut oil can dry skin, clog-pores, and irritate over time for some people. Key Ingredients: coconut oil, witch hazel, green tea extract, aloe (Vitamins B, C and E)


This anti-acne skincare line is intended for people with oily skin, if you have dry skin this is not for you! With a anti-inflammatory ingredients, this line helps heal and nourish the skin, rather than strip and dry it. This is great for teens and adults with very oily-prone skin.; it’s the most affordable and vegan/gluten-free.


This line of products was specifically created with men in mind. Men’s skin is generally thicker, more poreous, and oily. This line includes specific skincare best for males, and also a line of gender-neutral bath and body products such as Charcoal Body Bar , Charcoal Body Wash, and Soothing Shave Cream.

NOTE: All lines come in a 4 piece “regimen” which aims to fulfill the basic skincare steps: wash, tone, treat, moisturize. These bundled sets will save you 10% when bought together!

Q: Beautycounter+

The PLUS collection – targeted spa-like ADDITIONS to your above routine

You can see how quickly and effective the charcoal Balancing Mask is here,
pulling out dirt and impurities from my pores!

1 – Brightening Mist and Oil*

Brightening Face Oil won Allure Magazine’s Best of Beauty 2017 award
Best for: all skin types; those will dull, uneven skin-tone or scarred/damaged skin
Key Ingredients: Vitamin C, avocado oil (Vitamins B, D, and E) and Lime extract

Clinical study results:

    • 91% said skin looked brighter.
    • 94% agreed skin looked more glowing and radiant.
    • 97% said skin felt immediately hydrated.
    • 91% said skin looked revitalized and renewed.
2 – Plumping Oil

Best for: all skin types; those wanting firmness or elasticity
Key ingredients: kaolin clay, peony, rye seed extract, and Argan oil

Clinical study results:

    • 94% agreed skin looked more glowing and radiant.
    • 97% said skin felt immediately hydrated.
3 – Balancing Mask*, Mist & Oil

Also includes Charcoal Cleansing Bar*
Best for: all skin types; those concerned with acne and oily skin
Key Ingredients: charcoal (draws out impurities), witch hazel green tea extract, salicylic acid, lactic acid

Clinical study results:

    • 97% said oil deeply nourished and calmed skin.
    • 94% said the appearance of skin redness was reduced.
    • 97% said mask refined and smoothed skin.
    • 94% said mask absorbed excess oil.
    • 87% said mask detoxified pores and purified skin.
Lotus Glow Cleansing Balm*

Best for dry and/or aging skin.
Multi-tasking balm can be used day or night or as a wash, makeup remover, and overnight mask. Hydrates as it cleanses, leaving skin glowing and revitalized.
Key ingredient: Lotus Extract: an active stem cell and a blend of jojoba seed oil and avocado seed oil mimics the skin’s natural lipids to leave skin in balance.

Clinical study results:

    • 100% said skin looked brighter and more radiant,
    • and 100% agreed it removed face and eye makeup.
    • 100% said skin felt nourished, more hydrated and smoother.
Overnight Resurfacing Peel*

Both exfoliating and soothing acids that aid to increase cellular turnover then nourish and revitalize skin.
Best for: all skin types, those will dull, uneven skin as well as acne or pore clogging prone.
Key ingredients:  Glycolic Acid: improves skin texture, resurfaces, exfoliates; Lactic Acid: stimulates cell renewal promoting a smoother, radiant-looking
complexion; Citric Acid: helps refine and renew skin; Arginine & Fatty Acids: aid in conditioning and moisturizing skin

Clinical study results:

    • Boosts overall clarity and radiance
    • Gentle yet effective and non-irritating
    • Leaves skin softer, smoother, and brighter

*Stacy’s Picks – my favorite recommendations 

What is the difference of BC+ Facial Mists and the Nourishing Rosewater Mist?

Rosewater Mist’s key function is hydration, as well as anti-inflammation; it has greatly helped my acne! Whereas the BC+ Facial Mists deliver both hydration and treatment in one; the balancing mist also serves as a toner and skin refresher after a sweat-sesh. You may use all the mists the same way, to prep the skin, set makeup and refresh skin the entire day.

Don’t forget the INSIDE part!

Everyone’s always looking for a quick fix. I get it. I’m human too. But you didn’t get “unhealthy” overnight, and healing won’t happen by simply purchasing new make-up, either. Being healthy inside & out is an ENTIRE LIFESTYLE. Here are some of the other critical components that help me feel my best.

Sleep & Reduced Stress

If you google “paleo sleep” you’ll find countless articles, with medical research citations, touting the importance of sleep. You may not fully factor in the value of hormonal reset and cellular regeneration, but that literally means your body fixing itself. If you aren’t sleeping, that luggage you’re carrying under your eyes won’t go anywhere. And you will age more quickly. That’s a real thing!

Have you ever noticed how much more aged and less lively presidents look as they leave office versus coming in? That’s what 4 to 8 years of chronic stress (i.e. making decisions that affect a nation) and lack of sleep will do to you. I’m a terrible culprit myself at this, but I always look and feel my best when I take things in stride, slow down my life, and get good rest.

Broth & Vital Proteins

I often soap box about the importance of nutrient-dense foods, but the one thing I find the absolute most beneficial to my skin health is drinking broth. Rich in micronutrients and collagen, the easily digestible amino acids made from the bones of healthy animals help my body feel it’s best – from the inside out. As we noted on our post about gelatin and it’s benefits:

Gelatin (and collagen) has numerous benefits (grass-fed being our specific recommendation):

  • tightens loose skin
  • reduces cellulite
  • helps joint recovery
  • supports skin, hair and nail growth
  • improves digestion
  • pure protein
  • promotes relaxation and a good night’s sleep
  • can help heal your gut

As you can see, gelatin (essentially the dehydrated collagen of broth) has a lot of specific benefits to your appearance, as well as health. I’ve noticed drastic improvement in my skin, hair, and nails since consuming it regularly and cannot encourage you enough to do it, too.

Vital Proteins are collagen peptides, they are a higher quality than standard store bought. They contain more of the healing protein and amino acid content per serving. Read my detailed post here, use either of these links to get a discount on my favorite products:



As I noted in my review of The Paleo Approach, following an AIP diet and then reintroducing foods has been a savior to my health. In fact, in my latest health post I attribute it to the reason my Hashi’s is without symptoms. More than that, it has also helped clear up my skin for the first time in my life. As a teen I went on prescription medication to help with cystic acne that affected me well into my 30’s. It wasn’t until I started truly learning about my own food intolerances with AIP that I have been able to heal my skin. Of course, eating a micro-nutrient-rich diet full of antioxidants is also fantastic for the skin… and that’s the definition of AIP – win win!

Q: Why did you become a Beautycounter consultant?

Because I effing love the stuff and want every person in the world to throw out their toxic hygiene products and replace them with something safer. Since BC was the absolute best performing of all the better beauty products I’ve tried, I’ve become obsessed. I’ve become that obnoxious person telling everyone I know… kind of like I did when I started Paleo!

As a buyer of the products I was only helping myself and the boys. As a consultant, I’ve helped thousands of people because of the customers and team members who are sharing this message with friends and family!

But seriously, I know people have their own theories about MLM, pyramid-schemes, and network marketing. The fact is, Beautycounter is no different than any other affiliate program I could use as a blogger. They are a woman-owned and run organization that empowers us to be  our own bosses with financial freedom I’ve ever had before (read more on that here). Being a part of this company has been the single greatest thing I’ve done for my own self worth, job satisfaction, and family’s financial stability.

Beautycounter is a B Corp: they are certified to put people and planet above profit. You can be assured your purchase helps our women-owned and famiy-run business as well as fund research that helps the entire personal care industry learn and improve. Beautycounter does NOT require consultants to make minimum monthly purchases or invest themselves into debt. We don’t have to have product on hand because it all ships directly from Beautycounter.

I’d LOVE to have you join me and our team of empowered women running their own businesses! E-mail me if you wanna learn more. 


I’ve chosen to take this mission on because it matters to me. I go into detail about that in this post. You can read all of my “real beauty” related posts here.

Can I join your team; will you be my mentor?

Yes! Team Healthy Inside & Out is on a mission to help people remove toxins from their lives and I’d love to have you join me on this mission! If it’s something you’re considering please contact me so we can chat to see if it’s the right fit for you and we can figure out the best way to set you up for success. There’s more info in the table below, but check out what being a consultant entails here.

Two of my team members, Lindsey & Janine, fighting for safer Personal Care Products
with me in Washington, DC for the March Forth Beautycounter trip.

What is the difference between being a Customer, Client, Consultant, Host, or Member?

Host Member Consultant
This term simply means customer. If you’ve ever bought BC products, but never done any of the other things, this is what you are! This is a customer (client) that hosts a “pop-up” or party – online or in person. There are unique hostess rewards offered by BC headquarters (in addition to all of my personal specials!) that hosts are eligible for depending on the sales of the social. Think of this like a tupperware party, but for safer skincare to help your friends and loved ones make over their makeover. This is what Band of Beauty (BoB) “membership” customers are called. BoB is just like Amazon Prime or a frequent buyer program ($29 annually). The advantage is a gift with purchase, free shipping on orders $100 or more, and 10% of every order becomes “product credit” to use on your next order. So it’s like 10% off always! Consultant (or affiliate) is someone who signs-up to spread the message of safer skincare by selling the products and gets themselves a hefty personal discount, too (25-44%). Since buyers buy directly from BC HQ this simply means sharing links, hosting parties, or embracing this mission in the way that moves you. (like me, I’m a consultant!)
Ready? Place an order HERE. Want to learn more about being a host? E-mail me! Sign-up for your annual BoB membership HERE. Thinking that you might want to turn your love of BC into a job? Sign-up HERE or e-mail me!

Alright, I’m ready… what do I do?

  1. Join my Facebook group so I can keep in touch with you about sales, specials, and news.
  2. Sign up for my e-mail Healthy Inside & Out lis to always stay in the know.
  3. Follow the links in the above table to either place an order, host a social, become a member, or join as a consultant!

    Switch to safer skincare with Stacy today and save 20%!Use the code CLEANFORALL20